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Dell education industry President: to provide better service localization work

Posted on December 13 2012

"Dell products and solutions in the American education field it is outshine others." Austin time on December 12,, dell public business education industry President John Phillips DOIT proudly told reporters. As with many years experience in education field of IT products and services provider, John Phillips that because of the education industry involves the various products and technologies, a supplier IT is difficult to meet the education industry all users demand. And dell in the HP G62-111EE Laptop CPU Fan education industry many years of experience is: really focus on education industry problems, find the user's pain spot, and then to help users solve the problem. This requires dell sober look at yourself, what what role in it can. Then according to their own characteristics and ability, to education users provide appropriate services.

Although dell in the United States education industry performance not common, but John Phillips or modesty that dell need in hardware, software and services, to provide further integration of education to user "one-stop" service. At present, along with the dell comprehensively to end-to-end IT service provider transformation, dell is necessary to strengthen the education and the user communication, through a variety of channels to let users understand how dell transformation, the transformation to the customer value in where, how will the benefit and so on.

In elementary school, middle school and university education of different stage, dell has a different team to the Laptop CPU Cooling Fan, which can satisfy the stage the user's products and solutions. John Phillips said, dell pay special attention to training for teachers, through the "professional learning and career development", let the teacher improve skills.

In addition, dell attaches great importance to the education industry localization work, dell realized in making global education industry strategy at the same time must give consideration to the local. "We need to local work team to provide comments and Suggestions. In contrast, the local team know more about local compliance requirements, to better follow the local laws and customs, make better solutions to meet the requirements of the local education department. John Phillips said.

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