McDonald's is working with IBM business partners and Knowledge Dimension cooperation, and change its about 200 restaurants and 8000 staff communication and cooperation way, help the company more effectively communicate and operation. McDonald's will start to the social transformation of enterprises, in order to help scattered around the staff to work more efficient communication and share ideas, and to provide excellent customer service.
McDonald's in November of 1995 in South Africa, the ThinkPad T60p 1956 CPU Fan market has been regarded as a McDonald's in one of the world's most successful market, one of the first in a short span of 23 months opened 30 restaurants. The company has training and in more than one post employs nearly 8000 people in South Africa, including franchisees, restaurant managers and employees.
McDonald's South Africa company managing director Greg Solomon said: "we are ready to make it into the plan, every year new open 25 restaurants. There is no doubt that, for business development needs, we must enhance communication efficiency. Through the provide social networks to enhance communication efficiency will help us to perform the customer's brand promise, i.e., quality, service, clean and value."
McDonald's business all over the world, so, for the company for, communication is a big challenge. McDonald's are in urgent need of a more efficient way to connected every employee to promote the business system within the staff participation and collaboration between employees.
Knowledge Dimension business development director Gary Swale said: "McDonald's in 2011 launched the" staff interaction "project, the purpose is the Industry building integrated wiring, the owner operators (franchisees), restaurant manager and assistant (employees) between the deployment of all kinds of communication process and tools, in order to improve production efficiency, improve the decision-making process, and realize the good business results. With this solution, after the implementation of the project, accelerated dramatically for the management and ordinary employees brought new interactive cooperation and information sharing and professional skill sharing mode."